Heirloom Hotline

How it works

From booking to keepsake, here’s the whole journey — no surprises, nothing left to chance on the day.

Before & during

  1. 1

    Book your date and phone

    Reserve your date, pick a phone you love, and you’re done until it ships.

  2. 2

    It arrives 3–5 days early, tested and ready

    Plug it in and it’s working. No app for guests, nothing to configure at the venue.

  3. 3

    Record your greeting (or use ours)

    Pick up the handset when it arrives and record your welcome right on the phone — or type one and we’ll voice it, or keep our warm default.

  4. 4

    Guests lift the handset and speak after the tone

    Unlimited messages, all night long. It feels exactly like the phone they remember.

After

  1. 5

    Ship it back within 72 hours

    The prepaid label is in the box. Tape, stick, done.

  2. 6

    Your private gallery arrives within 48 hours

    Every message cleaned, transcribed, and named — ready to play, search, share, and download.

  3. 7

    Order keepsakes anytime

    A printed guestbook, waveform videos, a highlight reel — whenever you’re ready, the voices are waiting.

Common questions

How does the phone work at the event?

Plug it into a normal outlet, and it is ready. There is no app to install and nothing for guests to learn: they lift the handset, hear your greeting, and speak after the tone, just like a familiar phone.

When does the phone arrive, and when do we send it back?

It arrives 3–5 days before your event, tested and ready. Afterward, place it back in its box and ship it within 72 hours using the prepaid return label we include.

How many messages can guests leave?

Unlimited. A busy wedding fills the line all night, and the phone keeps up — every message is saved, from the first hello to the last toast.

How do we get the recordings?

Your private online gallery is ready within 48 hours — and most messages appear while the party is still going. Listen on any phone or laptop, share with family, and download everything anytime.

What if the room is loud?

Wedding rooms are loud. We isolate voices, cut background noise, and level every recording, so Grandpa's toast comes through crystal clear — not buried under the DJ.

Can people who can't attend leave a message?

Yes. Our call-in line add-on gives faraway guests a phone number to call, and their messages land in your gallery beside the ones left at the event.

Every question, answered →

Ready when you are.

Reserve your date